• Home

Medethix Tech Private Limited, on behalf of itself and its affiliates/ company under the brand "MEDETHIX" (“MEDETHIX”), is the author and publisher of the internet resource www.medethix.com and the mobile application ‘MEDETHIX’ (together, “Website”). MEDETHIX owns and operates the services provided through the Website.

These Medethix.com Terms and Conditions of Use (“Agreement”) govern your use of our Services. You accept this Agreement either by using the Services, by indicating your acceptance on our website, app or by executing a Services Agreement. This Agreement is effective as of the date of your acceptance (the “Effective Date”). This Agreement applies whether you are a casual visitor to the Site, a healthcare provider or a diagnostic center who subscribes to the Services in order to appear on the Site (a “Provider”), or a patient who utilizes the Service.

  • 1.1. “Account” means the particular instance of the Site authorized for use by you and your Users (as applicable) under your specific login.
  • 1.2. “Documentation” means the specifications and materials located at the Site about the Services.
  • 1.3. “Services” means all services you order from us and made available by us via the Site and/or other locations designated by us.
  • 1.4. “Services Agreement” means the subscription services agreement entered into between a Center and
  • 1.5. “Site” means http://www.medethix.com or medethix app.
  • 1.6. “Subscription Period” means the subscription time described in the Provider’s Services Agreement.
  • 1.7. "We," "Us" or "Our" means Medethix tech pvt ltd.
  • 1.8. "You" or "Your" means yourself individually or the company or other legal entity for which you are accepting this Agreement. As used in this Agreement, “you” or “your” may encompass casual browsers, patients, providers as applicable.
  • 1.9. “User” means an authorized user of the Services.
  • 1.10. "User Data" means all electronic data or information submitted by you and your Users (as applicable).
  • 1.11. “Centers” means diagnostic centers which encompasses laboratory, radiology service providers.

    Please carefully go through these terms and conditions (“Terms”) and the privacy policy available at http://medethix.com/privacy-policy/ (“Privacy Policy”) before you decide to access the Website or avail the services made available on the Website by MEDETHIX. These Terms and the Privacy Policy together constitute a legal agreement (“Agreement”) between you and MEDETHIX in connection with your visit to the Website and your use of the Services (as defined below). If you choose to post a review of providers or centers on the website, please note that your name and city/state would be published on the Medethix site publicly. If you do not wish to have your real name published on the site, you should use a pseudonym for your username rather than your real name. WE ARE NOT RESPONSIBLE FOR THE DISCLOSURE OR PUBLICATION OF ANY PRIVATE INFORMATION THAT YOU SHARE PUBLICLY ON THE SITE. We consider health information to be private information, and recommend against disclosing your identity publicly on the Site.


    You must be 18 years of age or older to register, use the Services, or visit or use the Website in any manner. By registering, visiting and using the Website or accepting this Agreement, you represent and warrant to MEDETHIX that you are 18 years of age or older, and that you have the right, authority and capacity to use the Website and the Services available through the Website, and agree to and abide by this Agreement.

  • Usage Limitations

    You may not use the Services or accept this Agreement if you are not of a legal age to form a binding contract with us. The Services may be subject to other limitations, as specified in the Services Agreement and/or Documentation. As a condition of use, you promise not to use the Service for any purpose that is prohibited by this Agreement. You further promise not to build a product or service that is competitive to the Services.

  • 4.2. Prohibited Activities- You shall not: (a) make the Services available to anyone other than Users; (b) sell, resell, rent or lease the Services; (c) use the Services to store or transmit infringing, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party privacy rights; (d) use the Services for any malicious purpose; (e) interfere with or disrupt the integrity or performance of the Services or third-party data contained therein; or (f) attempt to gain unauthorized access to the Services or their related systems or networks.
  • 4.3. Examples of Prohibited Activities: By way of example, and not as a limitation, you shall not (and shall not permit any third party to): (a) take any action or (b) upload, download, post, submit or otherwise distribute or facilitate distribution of any content on or through the Service, including, without limitation, any User Data that:
  • 4.3.1 Infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any other person or entity or violates any law or contractual duty;
  • 4.3.3 deciphers, decompiles, disassembles, reverse engineers or otherwise attempts to derive any source code or underlying ideas or algorithms of any part of the Service (including, without limitation, any application or widget), except to the limited extent applicable laws specifically prohibit such restriction;
  • 4.3.4 you know is false, misleading, untruthful or inaccurate;
  • 4.3.5 is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity, contains or depicts sexual activity, promotes bigotry, discrimination or violence, or is otherwise inappropriate as determined by us in our sole discretion;
  • 4.3.6 imposes or may impose (as we determine in our sole discretion) an unreasonable or disproportionately large load on our (or our third-party providers’) infrastructure;
  • 4.3.7 constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming");
  • 4.3.8 interferes with or may interfere with the proper working of the Service or any activities conducted on the Service;
  • 4.3.9 involves commercial activities (whether or not for profit) and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes, without our prior written consent;
  • 4.3.10 bypasses any measures we may use to prevent or restrict access to the Service (or other accounts, computer systems or networks connected to the Service);
  • 4.3.11 contains software viruses or any other computer codes, files, worms, logic bombs or programs that are designed or intended to disrupt, disable, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information belonging to us or any third party;
  • 4.3.12 employs manual or automated software, devices, or other processes to "crawl" or "spider" any page of the Site;
  • 4.3.13 harvests or scrapes any data or content from the Service;
  • 4.3.14 impersonates any person or entity, including our employees or representatives;
  • 4.3.15 includes anyone's identification documents or sensitive financial information;
  • 4.3.16 breaches our privacy policy and/or any of the other policies and rules incorporated herein; or
  • 4.3.17 that otherwise violates our guidelines and policies.

    As you use the Service, you may notice links and contact information for third parties. These links and this contact information are for your convenience only. If you use these links or contact information, you will be outside of the Service. We are not responsible for the availability, content or services provided by these third parties. In addition, these links and this contact information are not an endorsement or approval of these third parties. The services of these third parties will be provided under terms determined solely between you and third party.

  • Additional Third-Party Terms. You may access and subscribe to third-party products or services as add-ons or additional modules to provide specific functionality to the Services, including, without limitation, specialized industry information and other services. All third-party products and services are provided subject to all restrictions required by us at the time of your subscription to such third-party products or services
  • Integration with Third-Party Services. The Services may contain features designed to interoperate with third-party applications (e.g., Google, Facebook or Twitter applications). To use such features, you must have an account with such applications. If the provider of any such third-party application ceases to allow us to integrate on reasonable terms, we may cease providing such Service features
  • Links to Third Party Sites; Third Party Contact Information. As you use the Service, you may notice links and contact information for third parties. These links and this contact information are for your convenience only. If you use these links or contact information, you will be outside of the Service. We are not responsible for the availability, content or services provided by these third parties. In addition, these links and this contact information are not an endorsement or approval of these third parties. The services of these third parties will be provided under terms determined solely between you and them.
  • User Data You Submit to Public Forums. The Services may include features that facilitate your use of third-party publicity applications (e.g., Google, Facebook or Twitter) and/or public forums within the Service (“Public Forums”). The Services will tell you when your User Data is being submitted in a manner that will be posted to a Public Forum. When you submit User Data using these features of the Service, we and such Public Forums only grant you the right to use the Services on a through-to-the-audience basis. Neither we nor such Public Forums shall have any liability to you or any third party for such User Data uploaded to, transmitted or publicly performed through the Service and made publicly available through such a Public Forum.
  • Rights in Posted Content. By posting any content to any public area of the Site, you grant, and you represent and warrant that you have the right to grant, to us, and our affiliates, licensees and successors, an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, reproduce, adapt, modify and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing. You further represent and warrant that public posting and use of your content by us will not infringe or violate the rights of any third party.

    User/Doctor/Lab’s /an individual using Medethix shall defend us against any claim, demand, suit or proceeding made or brought against us by a third party: (a) arising out of the receipt or provision of professional or medical services offered, sold, purchased, or arranged via the Medethix platform; (b) alleging that User Data or your use of the Services infringes or misappropriates the intellectual property rights of a third party; (c) alleging that User Data or your use of the Services violates applicable law; (d) arising from any data or security breach caused by you; and/or (e) related to a dispute between you and such third party (whether you are a provider or a patient) (a "Claim You Cover"), and you shall indemnify us for any damages, attorney fees and costs as a result of, or for any amounts paid by us in respect of a Claim You Cover; provided that we: (i) promptly give you written notice of the Claim You Cover; (ii) give you sole control of the defense and settlement of the Claim You Cover (provided that you may not settle any Claim You Cover unless the settlement unconditionally releases us of all liability); and (iii) provide to you all reasonable assistance, at your expense.


    You agree and acknowledge that MEDETHIX TECH PVT. LTD will have the right of indemnification for any loss that may be caused to MEDETHIX TECH PVT. LTD for any misuse of its Website, by you and MEDETHIX TECH PVT. LTD will have all rights to approach the appropriate court of law for enforcement of such rights.

    MEDETHIX TECH PVT. LTD and/or its, officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns will not be liable for any loss that you may suffer due to rejection of your appointment cancellation directed/ Refund issues/or any other in relation to the services used through the MEDETHIX TECH PVT. LTD website/portal.


    Neither MEDETHIX TECH PVT. LTD nor any of its officers, directors, employees, agents or suppliers and their respective successors, heirs and permitted assigns shall be responsible for, or be deemed to be in default on account of, any failure to perform or due to delay in performance of any of its obligations hereunder, in whole or in part, if such performance is rendered impracticable by the occurrence of acts of war, whether declared or undeclared, sabotage, embargo, acts of terrorism, riot or other civil commotion, failure in transportation, act of any government or any court or administrative agency thereof, acts of God, fire, explosion, flood, earthquake, strike, act of government or other catastrophes, epidemics or quarantine restrictions, or other cause(s) beyond the reasonable control of MEDETHIX TECH PVT. LTD (“Force Majeure”). Both shall use their best efforts to avoid, overcome and offset the effects of any cause or potential cause of an event of Force Majeure. Upon cessation of the cause of the Force Majeure, the Terms of Use given hereunder shall again become fully operative. However, a Force Majeure event will not relieve you or MEDETHIX TECH PVT. LTD of the obligations accrued prior to the occurrence of the Force Majeure.


    When you visit MEDETHIX TECH PVT. LTD or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all Terms and conditions, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


    Please send any questions or comments (including all inquiries related to copyright infringement) regarding this Website to _______________


    If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or any terms of MEDETHIX TECH PVT. LTD Terms of Use, Term of Sale and other terms and conditions or polices of any MEDETHIX TECH PVT. LTD entity, please contact the following:

    Grievance Officer Name- Mr. Rakesh Dighe., the designated grievance officer under Information Technology Act, 2000;

    Office address- Medethix Tech Pvt Ltd. ,Mumbai.